Privacy Policy
Last Updated: January 16, 2026
1. Introduction
Anderson Consulting & Training, LLC, doing business as ACT Performance Solutions ("ACT," "Company," "we," "our," or "us"), is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect information that applies to our website at actperformancesolutions.com, our mobile applications, and our products and services (collectively, the "Services"). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with this Policy, please do not access or use our Services.
Our Commitment to Privacy
We are committed to protecting your privacy in accordance with the highest standards of privacy regulation worldwide. We comply with applicable privacy laws and regulations, including:
United States:
- California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
- California Online Privacy Protection Act (CalOPPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Colorado Privacy Act (CPA)
- Connecticut Data Privacy Act (CTDPA)
- Utah Consumer Privacy Act (UCPA)
- Texas Data Privacy and Security Act (TDPSA)
- Oregon Consumer Privacy Act (OCPA)
- Montana Consumer Data Privacy Act
- Delaware Personal Data Privacy Act
- Nebraska Data Privacy Law
- New Hampshire Data Privacy Act
- New Jersey Data Privacy Act
- Minnesota Consumer Data Privacy Act
- Maryland Online Consumer Protection Act
International:
- European Union General Data Protection Regulation (GDPR)
- Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- Brazil's Lei Geral de Proteção de Dados (LGPD)
- South Africa's Protection of Personal Information Act (POPIA)
- Switzerland's Federal Act on Data Protection (FADP)
- Saudi Arabia's Personal Data Protection Law (PDPL)
Scope of This Policy
This Policy applies to:
- All ACT Performance Solutions websites, domains, and web pages
- Our mobile applications
- Our products and services
- Interactions with us through email, phone, or other communications
This Policy does not apply to:
- Third-party websites, applications, products, or services that may be accessed through links we provide
- Websites, applications, or services owned and operated independently from us
- Third-party platforms with their own separate privacy and data collection practices
2. Information We Collect
We collect information about you in various ways when you use our Services. The information we collect falls into three categories: information you provide to us, information we collect automatically, and information we receive from third parties.
A. Information You Provide to Us
We collect information you provide directly to us, including:
Account Information:
- Name, email address, password, username, profile information
Payment and Billing Information:
- Billing address, shipping address, phone number
- Credit card, debit card, or other payment method details
- Financial information (as necessary to process payments)
Professional and Work-Related Information:
- Occupation, company name, job title, employment details
B. Information We Collect Automatically
When you access or use our Services, we automatically collect certain information about your device and usage, including:
- Device type, model, operating system, browser type
- Unique device identifiers, IP address
- Pages or screens you view, features you use
- Time, frequency, and duration of your activities
- Location information (IP-based or precise with your permission)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Our Services: Deliver products and services, process payments, provide customer support
- Personalization: Customize content, features, and recommendations
- Marketing: Send newsletters, promotional materials (where consented)
- Security: Detect, investigate, and prevent fraud and unauthorized activity
- Analytics: Analyze how users interact with our Services
- Legal Compliance: Comply with legal obligations
4. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We share your information only in the following circumstances:
- Service Providers: Payment processors, hosting providers, analytics providers, customer support
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Legal Requirements: When required by law or to protect rights and safety
- With Your Consent: When you have given us permission
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. International Data Transfers
ACT Performance Solutions is based in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. Our security measures include:
- Encryption (SSL/TLS) for communications
- Access controls limiting access to authorized personnel
- Secure storage on servers with restricted access
- Regular monitoring for vulnerabilities
8. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your use of our Services. We use cookies for:
- Strictly Necessary Cookies: Essential for operation of our Services
- Preference Cookies: Remember your preferences and settings
- Analytics Cookies: Understand how visitors interact with our Services
- Advertising Cookies: Deliver relevant advertisements
9. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, and services. We are not responsible for the privacy practices of these third parties.
10. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us immediately.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information:
- Right to Access: Request a copy of your personal information
- Right to Rectification: Correct inaccurate information
- Right to Deletion: Request deletion of your information
- Right to Restriction: Restrict processing under certain circumstances
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this Policy and post the revised Policy on this page.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
By Email: support@actperformancesolutions.com
By Phone: (571) 982-3097
By Mail:
ACT Performance Solutions
Attn: Data Protection Officer
P.O. Box 153
Stafford, VA 22554